About
Principal & Founder, Staki Strategy, LLC
Hi, I’m Caitlin Vlastakis Smith.
What I do:
UX & product strategy, generative and evaluative research, content strategy, messaging/positioning, service design
What this actually means:
- Aligned stakeholders around a clear vision and roadmap 
- Using qualitative and quantitative insights to answer, "What now?” and “Why?” 
- Journey mapping as a tool to inform product strategy, UX experimentation and market messaging 
- Distilled research into action and plain-language positioning 
- Radical simplification across digital touchpoints 
- Human-centered products and services based on evidence, not platitudes 
I Nerd out about:
- The unstructured process of surfacing meaning and direction from complexity 
- Facilitating disparate insights and perspectives to create a path forward 
- Making things easy to understand and use 
- Diagrams! Sketching! (Alone and in groups.) 
I Am Hyper passionate about:
- Harnessing technology to improve the lives of underserved populations 
- Exploring the impact of our biases and self-imposed constraints 
- Creating communities of decency, kindness, and shared purpose 
 
             
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                